Reliable protection of important motorcycle parts. Enhance the looking of your bike. My goal is to make sure you are a happy customer and pleasant shopping with us. We will answer all questions and resolve any problems as quickly as possible. Beijing: 9:30-18:00 from Monday 9:30 to Saturday 18:00.New York: 21:30 - 6:00 from Sunday 21:30 to Saturday 6:00. We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. We care about our valued customers, and will always try to help you. These charges are the buyers responsibility. We guarantee you the best possible product. We will endeavor to respond quickly and attempt to solve the problem with proper way. We are always stand-by to help for any questions or concerns. Communication is the best way to solve problem.